Derailment shuts Wickford-Southend line until Thursday, week after crash
A week after a train derailed between Wickford and Southend Victoria, Greater Anglia says major disruption will continue until the end of service on Thursday 20 August, with shuttle trains and rail replacement buses standing in for the closed route.
A train derailment between Wickford and Southend Victoria on Friday 14 August has closed the line and is expected to continue disrupting services until at least the end of service on Thursday 20 August, according to National Rail [1].
The incident has caused "extensive damage to the railway infrastructure," according to the National Rail incident report, which states that a Network Rail response team is on site investigating and assessing the condition of the route [1]. The cause of the derailment is described as being the subject of an investigation, with no further detail on what led to the crash given in the material [1].
The disruption affects the whole route between London Liverpool Street and Southend Victoria and Braintree, and also hits the Southminster branch line, where services cannot currently run between Wickford and Southminster, according to [1].
In place of normal services, Greater Anglia has put on a half-hourly shuttle between Shenfield and Billericay, and another between Hockley and Southend Victoria, with a limited rail replacement bus service running between Billericay and Rochford, according to [1]. The shuttles are timetabled to depart at XX:05 and XX:35 from Southend Victoria and Hockley, and at XX:15 and XX:45 from Shenfield and Billericay, per the source [1]. No trains will run between Wickford and Southminster, with a limited bus replacement service planned instead [1].
Passengers holding tickets for the Southminster branch line to London can travel between Witham and Shenfield instead, according to [1]. Those needing to reach Braintree are advised to take the first available train between London Liverpool Street and Witham and change onto the shuttle service to Braintree [1].
Greater Anglia is telling customers to use c2c services between Southend Central and London Fenchurch Street "wherever possible," with Greater Anglia tickets being accepted on c2c services at no extra cost [1]. Tickets will also be honoured, again at no extra cost, on Elizabeth line services between Liverpool Street and Shenfield, the London Overground Liberty line between Romford and Upminster, the Circle line between Liverpool Street and Tower Hill, and a number of local bus routes — the 7 and 8 around Rayleigh, Hockley, Rochford, Prittlewell and Southend; the 25 between Southend, Rayleigh, Wickford and Basildon; the 300 between Chelmsford, Billericay and Basildon; and the X10 between Chelmsford, Wickford and Basildon [1].
The source warns that shuttle and bus replacement services will be "extremely limited in capacity" and unable to match the normal timetable, and advises passengers to check before travelling, replan where possible, and allow extra time [1]. Advance ticket holders whose booked service is cancelled will be permitted to travel on earlier or later trains, according to [1]. National Rail notes that for anyone checking from Tuesday 18 August onwards, service alterations may not yet be reflected in journey planners and should be checked closer to the time of travel [1].
Passengers delayed as a result of the disruption may be entitled to compensation, and are advised to keep their ticket and a note of their journey to support any claim, according to [1].
What to watch next: whether Network Rail's investigation identifies a cause before the Thursday 20 August deadline, and whether the line reopens on schedule or the disruption is extended.
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