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Avanti West Coast paid out £20m in 'delay repay' passenger refunds over the summer period
Avanti West Coast paid out £20m in "delay repay" compensation to passengers over the summer, according to figures reported so far only by The Guardian. The newspaper's report does not specify the exact dates covered, how the figure compares with previous periods, or what proportion of journeys were affected. Avanti West Coast has not been quoted responding to the figures in the material seen so far.
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